We value our customers and strive for excellent services

  • We offer free shipping!

  • After your order has been verified and payment is confirmed, we will process your order within 24 hours

  • During Special Events or holiday, we could require 3-4 working days to process your order

  • You will receive an e-mail containing your Tracking Number once your package has been handed over to our shipping provider

  • Visit My Account to check the most up-to-date status of your order there

  • Shipping time takes approximately 7-12 working days

  • Shipping time is estimated and commences from the date of shipping rather than the date of order being placed. It could take longer than expected due to invalid address, customs clearance procedures or other causes

  • Our free shipping does not include duties, taxes or other import charges levied by the importing country

  • We are not liable for any local import duties and taxes

  • In case of failure to collect the package or refusal of the delivery from the recipient, shipping costs, duties, taxes and return fee will be deducted from the refund

Important Notes for orders sent to:

  • Honduras: You must be of legal age (+18 years), must have RTN (Tax id) to clear the shipment once it arrives to Honduras. Your shipments will be held by the Honduran customs for their respective process of release and payment of duties and taxes (Additional cost will be associated and we are not liable for it).
  • Kenya: You may be charged with tariffs according to the policy of Kenya Customs.
  • Brazil: You have to provide your complete address which include 8-digit number Zipcode, house number (within 3-digits) and your tax number (11 digits).

If you have any question, please contact us.